Use this template to plan and organize your usability testing study. A well-structured test plan helps align your team, communicate your approach to stakeholders, and allow you gather the feedback you need to improve your product. Placeholder text has been used here – simply customize each section based on your specific research goals and context.

<aside> 🚀

Ready to put your usability test plan into action? This template was created by Lyssna to help you run better usability studies. Sign up for a free Lyssna account to create usability tests, recruit participants from our research panel, and gather the feedback you need to improve your product.

Sign up for free

</aside>

Project overview

Project: [Product/Feature Name] Usability Study

Testing period: [Start date] – [End date]

Research team: [Names and roles]

Stakeholders: [Names and departments]

Research objectives

What do you want to learn from this study? Clear objectives help you stay focused and help your research addresses the right questions.

Primary objective:

Evaluate task completion rates for the new checkout flow

Secondary objectives:

• Identify pain points in the payment process
• Assess user satisfaction with the overall purchase experience

Research questions:

• Can users complete a purchase without assistance?
• Where do users encounter confusion or frustration during checkout?
• How does the new flow compare to user expectations based on their past shopping experiences?